The Ritz-Carlton, New Orleans

ex. The Ritz-Carlton New Orleans

921 Canal Street, New Orleans, LA, United Statesshow map
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Highlights
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30of 170 hotels in New Orleans
Overview

The Ritz-Carlton, New Orleans is a 5-star property that provides visitors with a swimming pool and a tennis court. Ritz-Carlton, New Orleans is a 5-star hotel in a French style.

Nestled in the heart of New Orleans and a 10-minute walk from Union train station. The hotel offers speedy access to New Orleans Musical Legends Park and the center of New Orleans, which is about 20 minutes' walk away.

Guests can visit a theatre and a museum as well as an oceanarium, restaurants and bistros close by.

The Ritz-Carlton, New Orleans is located within a 20-minute drive from Lakefront airport.

Rooms

Room facilities, including a mini-bar, flat screen cable TV and a kitchen are offered in all rooms. They all have a panoramic view overlooking the river. All rooms have a down comforter, duvets and down pillows as well as a hairdryer, a separate shower and dressing gowns.

Eat & Drink

The cold buffet breakfast served at the café makes a super value start to the day. The property offers an outdoor restaurant serving dishes of local cuisine. Guests can enjoy signature drinks at the cocktail bar. FQB is set 100 meters from the hotel.

Services

Offering car rental services, The Ritz-Carlton, New Orleans induces guests to explore the area.

Relax

It has aromatherapy, beauty services and massage to relax. The hotel provides a gym and a fitness centre on site.

Internet

Wireless internet is available in the entire hotel at USD 12.95 per day.

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at USD 45 per day.

Number of floors:   15.  Number of rooms:   527.

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Facilities
Paid Wi-Fi

USD 12.95 per day

Parking

USD 45 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining

  • Full american breakfast
  • Continental breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Courtyard view
  • River view
  • Interior view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 4 yearsExtra bedFREEExisting beddingFREEAll children5 - 18 yearsExisting beddingFREEChildren above
18 years or adults
Existing beddingFREE
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
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Getting around
Airports
Lakefront (NEW)6.6 mi
NAS/Alvin Callendar (NBG)9.3 mi
Train
Union Station4000 ft
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Reviews
7.2
Very goodBased on  12  reviews

Rating by category:

5.7
Rooms
5.0
Service
10.0
Location
  • 9.6
    Exclusive

    Clean, updated andwell staffed.

    8 oz Diet Coke $4.00 plus tax plus tip.... For a coke that's rediculous. I expect to pay a premium but $5.39 for a .75 coke.

  • 10.0
    Exclusive

    The service was impeccable. We stayed on the club level and the lounge there provided comfortable and gracious surroundings where we met regularly for breakfast/snacks/wine/coffee/hors d'oeuvres/cocktails. The Concierge desk was very helpful in making reservations and planning how to best get to know the city. If you are there for jazz and to explore the city as we were, the location is superb.

    The arrival process was distressing. We were booked for 3 rooms for 3 couples on the club level. One room wasn't ready. One room was very nice - just like the website showed. The third room was old, and unrenovated with a small badly dressed window, a small and very old utilitarian bathroom, furniture markings clearly visible on the walls and absolutely no sign of luxury whatsoever. We waited in line for 20 minutes at the front desk a second time in order to advise that this room was unacceptable. Within 10 minutes, we had 3 excellent rooms in close proximity. Their failure to assign us to these rooms in the first place left a bad taste.

  • 8.0
    Fabulous

    Room door lock was broken. After several attempts to fix it unsuccessfully I moved to another room.

  • 10.0
    Exclusive

    It was so beautiful and I loved the rooms. The rooms were so nice and the location was awesome!

    Parking is very high!Need to talk to hotel about parking

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Highlights
TripAdvisor Traveler Rating
read all 3403 verified reviews
TripAdvisor Traveler Rating
30of 170 hotels in New Orleans
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 4 yearsExtra bedFREEExisting beddingFREEAll children5 - 18 yearsExisting beddingFREEChildren above
18 years or adults
Existing beddingFREE
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Lakefront (NEW)6.6 mi
NAS/Alvin Callendar (NBG)9.3 mi
Train
Union Station4000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room